Help Your Customers with Zoho One
Zoho One has world class support tools which has ability to work across all the channels, resolve problems quickly, and improve customer satisfaction.
Support Customers for any Channels
The tools available in Zoho One gives you ability to sell from anywhere with any device and keep you going. All tools helps you to grow your sales and work from anywhere.
Email are most important tool in the business you can give support for users and creating various records and create business emails.
Phone
Help Desk required contant communications and ability to connect with phone system gives you full cucstomer visibility to your support staff.
Social Media
Social Media traffic is increasing day by day and utilising them with various tools is most important.
Live Chat
Zoho One gives Live Chat which can be intergrated with any size of website and it has full support capabilities for your customers.
Self Service
Any size of business required some tools which are easily managable by the end users and Zoho has self service options where it can be very useful.
Remote Assistance
In the current IT world remote work and remote support is most used so, when your customer is located remotely sove their issues with Zoho.
Why ZOHO support apps is uSEFUL FOR YOUR BUSINESS?
Zoho support gives you best in class tools to grow your support deparment within the business which is most important as it has direct impact on customer satisfaction. If you’re an Managed IT Service provider or any service provider where customer service and KPIs are most accurately measured then zoho can absolutely help you. Zoho support has process automation with business intelligence which can easily define and automate process and track resolution times with customer satisfactions. This type of service helps to improve your customer happiness. The tools used within Zoho Support uses Artificial Intelligence methods for all the apps usage an communication methods.
WebITMagic can definaltey help your team to get a good support tools setup which can solve your customers problems and ultimately grow the business.
we’ve a simple process !!!
At WebITMagic we’ve simple process to get started which can really help your business to solve the problems and achieve your desired goals. Our Process is really simple and we think simple things can bring innovation.
Scope & Engineer
At WebITMagic we initially listen to your business problems and scope the situation you are in with full engineering.
The actual scoping involves your existing business situation, the problems that you’re facing and what you trying to achieve as a final goal and output.
Build your Solution
At WebITMagic we build the full integrated solution as per you individual requirements no matter how complex it can be.
The solution building is a desired output you expecting from the business softwares and tools which can increase your productivity, increase sales and profitibility.
Test , Deliver & Grow !!!
At WebITMagic we believe the Testing is a much important as Delivering and keep growing.
Our solutions are tested thoroughly to make sure deliverables are achieved and the actual growth is achieved which was expected at the first place. Its all about final results.
